Shipping Policy

At Jellytoys, we aim to deliver your order safely and reliably. We offer paid shipping with an estimated delivery time of 7–10 business days for most destinations.

Shipping Rates & Delivery Times

Shipping costs are calculated and displayed at checkout based on your delivery destination.

Destination	Estimated Delivery
🇺🇸 United States	7–10 business days
🇬🇧 United Kingdom	7–10 business days
🇨🇦 Canada	7–10 business days
🇦🇺 Australia	7–10 business days
🇪🇺 Europe	7–10 business days
🌎 Rest of World	7–15 business days

Order Processing

Orders are typically processed and dispatched within 1–2 business days after payment is confirmed.

The delivery timeframe begins once your order has been dispatched.

Shipping Charges

Jellytoys offers paid shipping. Your exact shipping cost will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information, when available.

Delivery Delays

The delivery times provided are estimates and are not guaranteed. Delays may occur due to customs clearance, weather, carrier disruptions, holidays, or other circumstances beyond our control.

Customs & Import Fees

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Any applicable fees are the responsibility of the customer.

Incorrect Shipping Address

Please ensure your shipping address is accurate and complete before placing your order. Jellytoys is not responsible for delivery issues caused by incorrect or incomplete address information.

Questions

If you have any questions about your order or shipping, please contact our customer support team with your order number.

Jellytoys — Cute things, delivered to your door. 🧸